Check-in Process

Our unique boarding and daycare experience allows dogs to socialize in a pack. Because dogs are allowed to play as a group, our staff will build a relationship with each dog to ensure they are put into the most compatible playgroup. 

  1. Online Enrollment: New customers will need to create a profile through our online boarding software. To create a profile, click HERE

  2. After making your online profile, email a picture of your dog's vaccination records to: info@dogwoodranch.com.

    1. We will need current Rabies, Distemper, and Bordetella (EVERY 6 MONTHS) vaccines. Your dog must have all 3 vaccines showing as current in their records.

    2. We do not take puppies under 16 weeks old because they have not had all their required shots. 

  3. Last, we will need to schedule a temperament test for all new clients. You will need to text the business line at (831)663-3647 to schedule this once your profile is complete. Temperament tests are scheduled as a half-day ($20) or a full-day ($30) of daycare.  

  4. As soon as your dog is evaluated and has passed the temperament test, we will approve your profile and will be able to make future reservations on your new online portal. We recommend making reservations far in advance. We fill up early on some weekends and on all holiday dates.

  5. You ONLY need to bring your dog's food and vitamins/medications (if needed).

    • Dogwood Ranch will provide

      • Beds

      • Blankets

      • Food Bowls

      • Food Scoops

      • Water Bowls

 

Please bring extra food if your dog is staying for overnight boarding. Due to increased activity, sometimes we will need to feed high-energy dogs more than their usual amount of food to keep their weight up.  If your dog runs out of food, we have in-house food in stock.

We do not recommend bringing your dog's blankets and belongings. Because of the nature of an open boarding facility, there is a chance that these items may be returned damaged or may be lost. 

When you arrive at Dogwood Ranch, dogs must be leashed when exiting your vehicle.  Please ring the bell on the post at the black gate and proceed to enter. A staff member will meet you in the lobby building to check you in.

*Expect your dog(s) to be tired at the end of their stay. They play together throughout the day, every day. Most dogs sleep for 2-3 days after leaving.

Dogwood Ranch Will Not Accept the Following:

  1. Unneutered males over 7 months

  2. Aggressive dogs towards other dogs: If your dog has a bite history with other dogs, you are required to let us know. 

  3. Aggressive dogs towards staff members: If your dog has a bite history with one or more people, you are required to let us know. 

  4. Female dogs that are in heat

  5. Puppies under 16 weeks old: Puppies MUST have their 16 week shots for boarding/daycare

  6. Guests that have a terminal illness and are in the late stages of the illness

  7. Guests that have had a communicable illness of any kind during the last 30 days prior to check-in

  8. Guests that require medical treatment beyond dispensing oral or topical medication (i.e. shots, drains, bandage changes, sutures, etc.) unless treatment is prearranged

  9. Guests that have been in a shelter at any time during the 30 days prior to check-in

**We are unable to accept new Pitbull clients due to our new insurance policy.